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Sender account for Nairobi deliveries

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Demo: amina@muva.send or +254 700 123 456 · password muva123

MUVA

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Hello, Amina.

We get it there.

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What would you like to send today?

Door Delivery · Pickup · Errands

4

Pending

3

In Transit

5

Completed

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📦 Door Delivery 🏷️ Pickup Station 🚌 Parcel Errands 🛵 Errands 📋 Batch Orders Manage multiple orders

Send a package

Door · Station · Parcel · Errands

Delivery type

📦 Door Delivery Delivered straight to their door 🏷️ Pickup Station Collect at a nearby station 🚌 Parcel Errands Sent via bus/transport 🛵 Errands Shopping, bill payments, and everyday tasks

Assigned vehicle: Motorbike

Sending from

County / City Area Pickup location / notes

Recipient

Recipient name Recipient phone Save this recipient for next time

Destination

Area Specific location

Pickup station

County / City Pickup stations launch in Nairobi first — other counties coming soon. Estate / Area Pickup station

Parcel route

Destination town Courier / bus line Drop-off / collection point

Errand details

Errand type

Buy & deliver Bill payment Document pickup Other

Your name Your phone Where should it finish? What do you need us to do? Estimated budget (optional)

Package

Package size

Small Medium Large

Package description Declared value (optional)

When

Timing

Same day Scheduled

Delivery date

Date only — an exact time window isn’t available yet.

Estimated price …

Prefer a short form? Door · Station · Batch

Door Delivery

Door-to-door parcel

Recipient

Customer name Customer phone Save recipient for next time

Locations

Pickup address Drop-off address Notes

Package

Package size

Small Medium Large

Package description Declared value (optional)

When

Timing

Same day Scheduled

Delivery date

Date only — an exact time window isn’t available yet.

Estimated price …

Pickup Station

Customer collects at station

Recipient

Customer name Customer phone Save this recipient for next time

Locations

Pickup from

County / City Pickup stations launch in Nairobi first — other counties coming soon. Estate / Area Pickup station

Package

Parcel size

Small locker Medium Large

When

Timing

Same day Scheduled

Delivery dateDate only — an exact time window isn’t available yet.

Estimated price …

Parcel Errands

Same-day small parcels

Contact

Contact name Contact phone Save recipient for next time

Route

Collect from Deliver to What’s inside

Package size

Small Medium Large

When

Timing

Same day Scheduled

Delivery date

Estimated price…

Errands

Buy, pay, or pick up for you

Errand details

Errand type

Buy & deliver Bill payment Document pickup Other errand

Your name Your phone Start location End location Instructions Estimated budget (optional)

When

Timing

Same day Scheduled

Delivery date

Estimated price…

Batch Orders

Upload many sends at once

1. Template

Download CSV, fill recipient, addresses, packages & size.

2. Upload

CSV preferred. .xlsx accepted — export as CSV if preview fails.

Batch name CSV or Excel file

3. Preview & quote

Recent batches

Track

Business health & live orders

Date range

Today
This Week
This Month
Custom range

No matches

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MoTuWeThFrSaSu

Pick a start date

0

Orders today

0

In progress

0

Delivered

0

Returns

Live map

—

Live

—

—

—

Waiting for rider location…

Open in Google Maps Open dropoff in Google Maps

Rider GPS not yet available — you can still open the destination in Google Maps.

Last known position

—

Updates every few seconds (SSE/WebSocket later)

History

Past and active orders

Date range

All
Today
This Week
This Month
Custom

—

MoTuWeThFrSaSu

Pick a start date

Delivery

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Notifications

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Account

A

Amina Wanjiru

Sender · Nairobi

Business entity

Phone

+254 700 123 456

Email

amina@muva.send

Business

Wanjiru Market Goods

Default pickup

CBD, Tom Mboya Street

Saved addresses

Pickup & drop-off favourites

Payment methods

M-Pesa wallets

Notifications

Delivery updates

Help & support

FAQ, chat, report an issue

Appearance

Light mode

Fingerprint login

Status: Off

Register this device to sign in without a password.

Payment

Confirm how you’ll pay

Order summary

From —

To —

—

How would you like to pay?

Amount dueKES —

M-Pesa number—

✓

Order created

We’ve notified a nearby rider.

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Track this delivery Back to home

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Bulk deliveries created

Orders have been created.

View in Track Back to home

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Active & past deliveries

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Help & support

How can we help?

⚠️Report an issueDamaged, missing, or delayed delivery›

Frequently asked questions

How do I track my delivery?

Open the Track tab or search your tracking number from Home. You’ll see live status updates from pickup to drop-off.

What payment methods are accepted?

Prepaid or Pay on Delivery, both via M-Pesa STK Push. Cash on delivery isn’t supported.

Can I cancel a delivery after booking?

Yes, while it’s still pending. Open the delivery and contact support if a rider is already assigned.

How are prices calculated?

Bob quotes based on service type, package size, and route. You’ll see the estimate before payment.

Report an issue

We’ll follow up shortly

Tracking number Issue type Description Photo (optional)

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Report submitted

Our support team will review your case.

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Saved addresses

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Payment methods

M-Pesa wallets

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